Voice
Zoom Phone and Tern
Tern connects to your Zoom Phone account to capture calls, recordings and SMS, transcribes every call and writes the summary and commitments to the lead.
How Zoom Phone connects
Plain facts
- Recording follows your workspace policy and the consent announcement
- Transcripts are searchable and linked to the moment in the recording
- Recording, transcription and playback are unlimited on the plan
- Another phone provider is available as an Enterprise option
What Tern captures
Connect Zoom Phone once for the workspace. Every call an agent makes or takes is captured with its recording, transcribed and summarised with the commitments each side made. Missed calls become tasks and a requested callback moves the lead up the priority list.
What Tern does with it
Click to call from any lead or from the priority list. Calls run on your own Zoom Phone licences, so minutes never count against the Tern plan.
Ready to start?
Stop losing
follow ups.
$99 per month per workspace. Connect WhatsApp and your phone system today and your first priority call list is ready tomorrow morning.