What shipped.

Entries

1. 18 September 2026New

   Billing with a 14 day trial and usage caps

   One plan, billed monthly by card. Usage bars per metered item on the billing page, a soft warning at 80 percent of a cap and a hard stop rather than overage when a cap is reached.

2. 18 September 2026New

   Priority call list with a reason per lead

   Every lead now carries an outcome signal and a priority score, rescored after each call and inbound message with a nightly decay for quiet leads. My day opens with who to call and why. A call button in the top bar opens the same list from any page.

3. 18 September 2026New

   Zoom Phone calls, recordings and click to call

   Connect Zoom Phone once for the workspace. Calls are captured with their recording and transcript and every lead has a call button.

4. 18 September 2026Improved

   Timezone and quiet hours picked from searchable lists

   Workspace settings now offer a searchable timezone list and quiet hours per playbook.

5. 18 September 2026New

   Support tickets, queue board and service health

   Inbound calls and messages can open a ticket with an SLA. A queue board and a service health page show what is waiting and how the team is doing.

6. 18 September 2026New

   Tern Bridge for seven sites

   The browser extension captures WhatsApp Web, Messenger, Instagram, LinkedIn, TikTok, Gmail and Outlook and surfaces drafts for a person to send. It never presses send.

7. 17 September 2026New

   Playbooks, automations and the outcome engine

   Each lead has an outcome and a playbook. The engine observes, assesses, plans, checks policy, acts and records the reasoning on the timeline.