Captured through Tern Bridge
Messenger and Tern
Tern captures Messenger and business inbox conversations from the agent's browser, matches them to leads and keeps follow up moving with drafted replies a person sends.
How Messenger connects
Plain facts
- No app review or page access token needed for the default setup
- Lead forms from your pages can arrive as a source through a webhook
- Capture pauses when the tab is closed and click to log fills the gap
What Tern captures
The extension watches the Messenger inbox and the business inbox in the agent's signed in session. Each new message is written to the lead with the sender's profile as the identifier, so a person who moves from a comment to a message to a call stays one contact.
How a reply goes out
Drafts are surfaced in the side panel and placed into Messenger's composer for the agent to read and send. Nothing is sent by the extension.
Ready to start?
Stop losing
follow ups.
$99 per month per workspace. Connect WhatsApp and your phone system today and your first priority call list is ready tomorrow morning.